How you unsubscribe from flowkey depends on where you bought your subscription. Scroll down to learn how to do it:
in our browser app (for laptops or PCs/Macs)
through the App Store
through the Play Store
To delete your account, please see our help page titled “How do I delete my account?”
Please note: If you unlocked Premium access with a voucher code (Yamaha or gift voucher), it will expire automatically. There’s no need to cancel it.
How to unsubscribe in our browser app
You can quickly do this in the Settings menu of our browser app:
Log in to flowkey on a laptop or PC/Mac.
Click on the gear icon in the bottom left corner of the screen. This will open the Settings menu.
Click on Your Account.
Click on Unsubscribe.
Please note: We recommend that you unsubscribe at least 24 hours before your subscription’s renewal date to avoid it automatically renewing.
How to unsubscribe on the App Store
If you bought your subscription through the Apple App Store, it can only be managed through Apple. There are 2 different ways you can do this:
In the App Store, tap your profile image, then Subscriptions.
In your device’s Settings, tap your name, then Subscriptions.
Here's Apple’s official tutorial on how to do this: https://support.apple.com/en-us/HT202039
Please note: We recommend that you unsubscribe at least 24 hours before your subscription’s renewal date to avoid it automatically renewing.
How to unsubscribe on the Play Store
If you bought your subscription through the Google Play Store, it can only be managed in the Play Store Subscriptions section.
Here's Google’s official tutorial on how to do this: https://support.google.com/googleplay/answer/7018481
Please note: We recommend that you unsubscribe at least 24 hours before your subscription’s renewal date to avoid it automatically renewing.
That’s it! We’re grateful to have been part of your piano-playing journey, and we wish you all the best.