How to quickly solve trouble with the app after an update
Whenever there is a new app version, your device will automatically update it (unless automatic updates are deactivated).
As much as every update is aimed to improve your experience, every now and then an update can cause a "hiccup“ on your mobile device. This might be due to a connection or network issue during the update.
Should you experience trouble with the app (a function not working/content not loading/no internet connection) after an update:
The fastest way to solve it is to delete and reinstall the app. 📲
If this does not solve the issue, please reach out to our support team: [email protected]
We’re always happy to help.